These steps are provided to prevent errors that may occur when using the site and to ensure an optimal experience. We recommend carrying them out regularly or immediately if a problem occurs.

To delete your cache and cookies, follow the steps below:
1. Click the three vertically aligned dots in the top-right corner of the Google Chrome page
2. Click "History"
3. A page opens
4. Click "Clear browsing data" at the top of the page
5. A window opens
6. Select "All time" from the "Time range" drop-down menu
7. Check all three boxes (Browsing history, Cookies and other site data, Cached images and files)
8. Click "Clear data"
9. Click the curved arrow to the left of the site URL to refresh the page